According to the General Manager of the BVI Electricity Board (BVIEC) Leroy Abrahams, none of the power company’s technical difficulties or equipment malfunction over the last few months have any bearing on a customer’s electricity bill.
Abrahams said this is based on the fact that a customer’s electricity consumption is personalised to their respective electricity usage patterns because of all the electrical equipment the customer possesses in their home or business.
The BVIEC boss made those statements against the backdrop of complaints from local consumers about the charges being reflected in their regular utility bills from the BVIEC.
Over the last few months, several persons have taken to social media platform Facebook to voice their concerns about what they described as a significant rise in the cost of their electricity bill despite using similar usage during the months in question.
There have also been scheduled and unscheduled electricity outages in sections of the territory during the last three months as the BVIEC did maintenance on its facilities.