Viya Provides Post Tropical Storm Ernesto Update

Viya advises the community that its services are operational in the wake of Tropical Storm Ernesto.

Although Viya’s network is operational, some customers may be experiencing intermittent service. Viya advises customers that if they lose commercial power, plug in the modem to an alternate power source to continue to receive services.

Once power is restored, please reset the device and wait five minutes before service resumes. If customers have commercial power or an alternate power source and they still do not have connectivity, then contact Viya at 777-Viya (8492).